The result shows that workplace diversity plays an effective role in some companies. Diversity is a commitment to recognizing and appreciating the variety of characteristics that make individuals unique in an atmosphere that promotes and celebrates individual and collective achievement. Its a job that is so important that there are occupational safety standards and regulations set by the us occupational safety and health. Research summary 5 both opportunity costs and attrition lead to big losses for it firms. Diversity management, challenges and opportunities in multicultural organizations patrick a. Consequences of ignoring diversity ignoring diversity issues costs time, money, and efficiency. Faculty of health sciences, durban university of technology kev words abstract. The existence of workplace diversity, within a workplace, indicates that the workplace is heterogeneous in terms of gender, race, and ethnicity, in which employees possess distinct elements and qualities, differing from one another robbins, 2003, buckingham, 2012. What are the benefits of diversity in the workplace. This research project focuses on the impact of a diverse workforce on an organization.
An introduction to culture and diversity in the workplace 2. Cultural diversity in the workplace is a result of practices, values, traditions, or beliefs of employees based on race, age, ethnicity, religion, or gender. Jun 06, 2017 a leading provider of diversity and inclusion training tools and the top diversity calendar, diversity resources covers cultural diversity in the workplace in a series of articles. For example, racial diversity stimulates curiosity, and gender balance facilitates conversational turntaking. So why is diversity important in the workplace and how are organizations missing out if they dont get the gender balance right.
Diversity training understanding how our differences may effect or influence our relationships at work peers, subordinate, boss, and customers intentionally or unintentionally. The responsibility for dealing with diversity issues belongs to every employee in the company. The evidence arises out of a fragmented literature where different conceptual frameworks, methods, and measures have been used, and where there are substantial methodological. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. This research is also justified by the fact that the contemporary workplace is commonly focused on raising productivity and competitive advantages, to which an engaged workforce is proved to play an important. When people think of diversity, they often think of demographic groups like race or gender. Workplace diversity through recruitment a stepbystep. Diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued. Different opinions, different worldviews, different skillsets, different methods, different expertise. But even today, although it has become part of the. Diversity and its impact on organizational performance scielo.
Also, the consequences loss of time and money should not be overlooked. The influence of diversity constructions on expectations and outcomes. Research papers diversity in the workplace and the impact of work values on the effectiveness of multigenerational teams by carlos. Leadership role can play an importance role whereby firms move. However, the association between age diversity and employee performance was insignificant. Over the past two decades, as scholars have sought to quantify the economic effects of workplace diversity, a growing body of research has emerged. Here are a few of the top benefits or diversity in the workplace. However, your hr department has official duties regarding diversity and can provide advice or guidance if you have questions.
Relationship between diversity and an inclusive work place the intent of looking at the diversity in your workplace and customer ranks is to create impact a more. Workplace diversity is the idea is that your workplace should reflect the makeup of greater society. Businesses that fail to foster inclusive workplaces see higher turnover rates than businesses that value a diverse workforce because they foster a hostile work environment. Culture is considered to be the underlying values that direct how people behave. In short, while managing diversity is also concerned with underrepresentation of women and people of color in the workforce, it is much more inclusive and acknowledges that diversity must work for everyone. Importance of cultural diversity in the workplace deputy. Many hazards are present in todays work environments, and its the employers job to keep their employees safe from these hazards. Pdf the objective of the research is to investigate diversity elements that are prominent at the workplace and its impact on employee. Successful organisations are inclusive organisations and they see diversity as a strength not as a weakness. Impact of diversity and inclusion within organisations.
However, that doesnt mean implementing diversity initiatives at work isnt without its unique set of challenges. Impact of workplace diversity society of interdisciplinary business. The top 10 economic facts of diversity in the workplace. Accepted 27, june 2007 workforce diversity is a primary concern for most of the businesses. The study therefore recommends that workplace diversity management practices should be developed bring together the work experience of the old and the technological capabilities of the young to improve employee performance. Diversity and its impact on organizational performance.
Managing a diverse workplace can be challenging, as not everyone wants to be exposed to new ideas or work with people who have a different perspective. Diversity management, challenges and opportunities in. The diversity and inclusion revolution 85 its indirect effect on personal behaviors and group dynamics. This article is adapted from the report diversity matters pdf 1,732kb, which was rereleased in february 2015. Jul 24, 2019 the positive effects of diversity in the workplace include having a variety of perspectives represented and being able to reach a diverse clientele. The specific challenges for diversity and inclusion will likely vary widely from region to region, and employees interests and concerns in different regions will likely differ as well. Diversity in the workplace leads to a plethora of benefits both from an internal and external perspective. Looking at how leaders, managers and nonmanagerial employees view diversity. To date, the services have focused on the broadest organizational level, as seen in their diversity policy statements military leadership diversity commission, 2010c.
The effects of workforce diversity towards the employee performance in a organization iii declaration we hereby declare that. In the workplace, health and safety regulations are paramount to the wellbeing of the employees and the employer. There are some very positive benefits that can be hard from having a more diverse workforce. This study investigates the relationship of leadership role, performance appraisal and equal pay, equal employment opportunities eeo and affirmative action aa in managing diversity and equality in the workplace.
Diversity and diverse integration viewpoints into organizations are pertinent in a world of shifting demographic patterns and work practices. Discrimination was the most frequently encountered barrier for accepting workplace diversity, followed by prejudice and ethnocentrism. Ever since john kennedy was the president of the united states, the concept of workplace discrimination, and the flip side of that coin which is workplace diversity, has been a common issue. Unmanaged diversity in the workplace might become an obstacle for achieving organizational goals. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. The impact of workplace diversity on organisations core. Collectively, it suggests that diverse work environments boost profitability, culture, and public perception. Benefits, challenges, and the required managerial tools 2 advantages. Few studies have examined this relationship for firms outside the united states, particularly in asian countries. Aluko, olabisi onabanjo university, nigeria abstract. Diversity is gradually used and accepted as a significant organizational. This paper critically analyses the workforce diversity and its impact on productivity of an organization. Study the views of various companies regarding the choice and implementation of workplace diversity.
Individuals from diverse backgrounds can offer a selection of different talents, skills, and experiences, that may be of benefit to the organization and their work performance. Rather than disregarding them, diverse workplaces utilise these differences to. Diversity in the workforce journal of education and human. Embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. Managers should implement policies such as mentoring programs to provide associates access to information and opportunities.
The author used articles that answered the question of impact of diversity to workplace and personal experiences over the years of working in different organizations and. Pdf managing diversity and equality in the workplace. Research method the research relied heavily on studies and articles concerning workplace diversity. However, workplace diversity offers many positives for employers and employees. Therefore diversity can be perceived as a doubleedged sword. Benefits, challenges, and the required managerial tools 3 where every member must listen and have the chance to speak, are good ways to create dialogues.
Why workplace diversity is so important, and why its so. The study also sought to determine the effect of education diversity, ethnic diversity, gender diversity and age diversity on employee performance in the banking industry in kenya. Explore the required tools for managing workplace diversity. Research by mckinsey and company report that companies with workforces comprising a large percentage of diversity in gender, race, and ethnicity often outperform the national industry median by as much as 35%. The importance of health and safety in the workplace. Evidence on the impact of diversity and inclusion the evidence on the impacts of diversity and inclusion appears to be mixed and inconclusive. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l.
It might feel as if womens presence in the workplace is a given, but globally, despite making up 50% of the population, women generate just 37% of gdp. On the other hand, diversity is also a cause of misunderstanding, suspicion and conflict in the workplace that can result in absenteeism, poor quality, low morale and loss of competitiveness. The literature on diversity management has mostly emphasized on organization culture. Workplace diversity and inclusion strategy 201619 11 our commitment to action employee plans we have committed to a range of actions designed to build upon our inclusive workplace culture, retain our diverse workforce for the benefit of performance and productivity and support our people to have long and productive working careers. How well the workplace embraces cultural diversity may spell a companys competitive edge and profitability. Looking at how leaders, managers and nonmanagerial employees view diversity, it. Economic globalization is one of the driving forces of cultural diversity in the workplace. In current scenario, employing diversified workforce is a necessity for every organization but to manage such diversified workforce is also a big challenge for management. However, it can lead to a lack of a cohesive corporate culture. Workplace diversity is a term which describes the inclusion of people in the workplace regardless of their cultural differences such as gender, race and sexuality. It is in this context that the present study was conducted to explore the diversity dimension in the indian context. The concept of diversity in the workplace has become important because historically, this wasnt the case. The impact of a diverse workforce on an organization.
Old models of diversity and inclusion are undergoing change, and this trend is expected to accelerate. Download limit exceeded you have exceeded your daily download allowance. With few exceptions, however, they have paid little or. The study also focuses on barriers encountered by employees for accepting workplace diversity in it sectors in india. The effects of cultural diversity in the workplace clute journals. Diversity management is a holistic and sity, wor p ace iversity strategic intervention aimed at maximizing every individuals potential to contribute. One positive effect is that employees belonging to different cultures usually have different ways of thinking and can thus analyze a matter at hand from a variety of. These effects are depend on the factors surroundings organizations externally and internally. The impact of cultural diversity in the workplace john.
Why workplace diversity is so important, and why its so hard to achieve. The impact of workplace diversity on the workplace 997 words 4 pages. Objectives of the study to map the attitudes to workplace diversity in the it context to find the most important strategies adopted to enhance workplace diversity. The diversity and inclusion revolution deloitte us. Cultural diversity in organisational theory and practice. The impact of diversity in the workplace is largely positive, bringing different viewpoints into the organization and broadening the companys perspective. Unintended negative effects of diversity management. To answer the research question as well as obtain and practical and relevant information on each company, the author conducted an interview on three of the companies, and gathered information on the internet on two of the companies.
Diversity is about differences in people, so topdown leadership practices do not address it. Employees of firms with 2d diversity are 45% likelier to report a growth in market share over the previous year and 70% likelier to report that the firm captured a new market. There are many positive aspects to diversity in the workplace, such as exchange of. Aug 28, 2018 the impact of cultural diversity in the workplace. This is the first part of that series and focuses on four essential skills companies must possess in order to manage diversity in the workplace effectively. A descriptive research design was used in this research. The objective of the research is to investigate diversity elements that are prominent at the workplace and its impact on employee satisfaction towards diversity at workplace in malaysian hotel.
Learn more ever since john kennedy was the president of the united states, the concept of workplace discrimination, and the flip side of that coin which is workplace diversity, has been a common issue. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Todays organisations need to recognise and manage workforce diversity effectively. A diverse and inclusive workforce helps businesses avoid employee turnover costs. The evidence arises out of a fragmented literature where different conceptual frameworks, methods, and measures have been. Managing diversity is defined as planning and implementing organizational systems and practices to manage people so that the potential advantages of diversity are maximized while its potential disadvantages. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it.
From the virgin group to disney and pricewaterhousecoopers, organizations across industries are embracing the benefits of a diverse workforce. Diversity and inclusion at the workplace deloitte insights. What are some ways that diversity can impact the workplace. Diversity in the workplace edis university of florida. Okoro and washington 2012 stated given the widespread impact of globalization and internationalization, workplace diversity in all forms of organizations, including higher education, is now a fact of life and a trend that will continue for a long time p. This study therefore seeks to find out the impact of workforce diversity on organizational effectiveness. Within organizations, the management of diversity is a process of creating and maintaining a discrimination free workplace. Faiza maqbool shah supervisor department of business administration, jinnah university for women juw karachi pakistan. About the authors vivian hunt is a director in mckinseys london office, where dennis layton is a principal. Diversity in the workplace succeeds because it encourages the organisation to be at ease with everyday difference. Jan 20, 2017 this research will identify the impact of such diversity on the levels of engagement that employees tend to have in a diverse workplace. What is the impact of gender diversity on technology business performance.
Businesses must also be aware of the impact of cultural diversity on significant business factors, especially communication. This paper critically analyses the workforce diversity and its impact. It is generally recognized that there is diversity in the workforce of any enterprise, be it business, government, or civil society. Companies can capitalize on the diversity they already have by including more diverse employees in business decisions at all levels. Diversity in the workplace benefits and challenges. Diversity in this study embraces all forms of diversity. This research thematically analyzes the definitions of diversity in management literature to determine. Diversity leadership takes place at the workgroup and organizational levels. There are many factors that impact and influence the wellbeing of an organization. This study analyzes the effects of gender diversity in management on organizational performance using korea workplace panel survey data for 2005, 2007, and 2009.
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